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Frequently asked questions

Quick answers about ordering, printing and building your map.

Orders & shipping

Do I need an account to order?+

No. You can check out as a guest — an account is only needed to see your past orders.

How do I pay?+

Once you place your order we get in touch to confirm payment.

Where can I see my orders?+

Sign in and open Orders: orders placed while signed in are listed there with their status.

How much does shipping cost?+

Shipping cost depends on where you live and is shown in your cart before you order. It's free above a certain order total in some countries.

Printing & formats

What paper do you use?+

Museum-grade giclée paper, with fade-resistant inks.

Which formats are available?+

Posters from 21×30 to 70×100 cm, gallery-wrapped canvas and a set of postcards. Sizes and prices are on the Formats page.

What's in the postcard set?+

Six postcards, all with the same map.

Your map

Can I choose any place?+

Yes: search a city or a neighborhood, or enter coordinates directly.

Can I change the style?+

Yes. Pick from 23 hand-tuned styles in the editor and see the result live on the map.

Can I customize the text and frame?+

Yes: edit the title and subtitle, choose a frame and a text layout, and drag the map to frame exactly the area you want.

Still have a question?
Write to us and we'll get back to you.
Contact us

Maps of the places you love, printed on museum-grade paper.

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© 2026 Wayfare

Maps of the places you love, printed on museum-grade paper.

Create your map →

Shop

ShippingReturnsFAQ

Company

Company infoContact

Legal

TermsPrivacy
Wayfare
© 2026 Wayfare